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help center

Welcome to dropsauto
We’re thrilled to have you onboard! As your partner in quality product sourcing, our team is dedicated to ensuring your needs are met every step of the way. Check our full guide to get started by clicking on the tabs!
Beginner’s FAQ 🙋🏻‍♂️🙋🏻‍♀️
To support a smooth start, we’ve compiled answers to common questions, including working hours, shipping information, and product information.
⌚ Availability 
As we operate from China, our team is available Monday through Saturday, 8 AM to 6 PM (GMT+8). For special promotional events requiring weekend support, let us know in advance, and we’ll arrange additional support as needed.
🌏 Global Shipping 
We ship worldwide with a total processing time of 7-13 days, from payment to delivery. After ordering, we handle everything to ensure timely and efficient processing.
🧧 Transparent Pricing 
With dropsauto, there are no hidden service fees. All costs, including shipping, are fully included in our product quotation. You can request quotes either automatically through our system or manually via WhatsApp.
✅ Quality Assurance 
All products are carefully inspected when they arrive at our warehouse. We’ll promptly inform you of any issues and can provide photos or videos upon request.

Massive products

Match the source of goods based on your product

Cost control

We will select a more suitable logistics company to reduce costs

Simple efficient

We can automatically capture your store orders and update fulfillment services, saving you time

Quick Response

Help you solve difficulties in the shortest time